Jim Dwyer

New York Times reporters Jim Dwyer and Kevin Flynn rely on hundreds of interviews; thousands of pages of oral histories; and phone, e-mail, and emergency radio transcripts. They cross a bridge of voices to go inside the infernos, seeing cataclysm and heroism, one person at a time, to tell the affecting, authoritative saga of the men and women -- the 12,000 who escaped and the 2,749 who perished -- who made 102 minutes count as never before.